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Sign In (Mobile)
Normal
If you can not verify your mobile phone number by SMS or call.
Sign In (Landline)
Normal
If you can not verify your landline phone number by call.
Add Phone Number
Fixing
If you can not add a new phone number and verify it.
Create Phone Profile
Normal
If you can not create your profile (add a photo or select online status or choose about).
Edit Phone Profile
Normal
If you can not edit your profile (add a photo or select online status or choose about).
Edit Nearby
Normal
If you can not on/off your profile to show nearby.
Sync Contacts
Normal
If you can not sync phone contact or resync the new ones.
Add Contact
Normal
If you can not add a new contact using + sign
Single Chat
Normal
If you can not start or continue 1o1 chat with one contact/user.
Group Chat
Normal
If you can not start or continue group chat or exit or delete group chat.
Secret Chat
Normal
If you can not start or continue 1o1 secret chat with one contact/user.
Scan QR
Normal
If you can not scan other user’s QR code to add him/her to your contacts.
Share Location
Normal
If you can not share your current or any location inside chat (single, secret or group).
Share Contact Card
Normal
If you can not share any contact card inside chat (single, secret or group).
Share File
Normal
If you can not share any file inside chat (single, secret or group).
Transfer Credits
Normal
If you can not transfer/receive credits inside a chat.
Audio Call
Normal
If you can not start/end an audio call with another contact/user.
Video Call
Normal
If you can not start/end a video call with another contact/user.
Create Social Profile
Normal
If you can not create your profile (add a photo or select online status or choose about).
Edit Social Profile
Normal
If you can not edit your profile (add a photo or select online status or choose about).
Add Post or Delete Post
Normal
If you can not add/delete a post.
Add Time or Delete Time
Normal
If you can not add/delete a time.
Follow, Unfollow
Normal
If you can not follow, unfollow, message, block, unblock, report a user.
Like, Unlike
Normal
If you can not like or unlike a user’s post.
Comment, Share
Normal
If you can not add/delete a comment or to share a user’s post.
Search People, Tags, Locations, Business, Channels
Normal
If you can not use the search bar to search for people, tags, locations, or business, etc.
Go Live or Join Streaming
Fixing
If you can not go live or watch/comment other users live streaming.
December 2020
View status
Go Live, Stream Not Working